All items that fall under our 365 day satisfaction guarantee can be returned to the following address:


Attn: Returns

18 Smith St

Northampton MA 01060

Please be sure to include your order number and contact information within the return package, in case any further questions come up.

*This is only our address for shipping and returns. For more information about visiting New England Cheesemaking, please reach out to [email protected] or give us a call at (413) 397-2012

Please note that we do not cover return shipping; this can be sent back using the most economical method for you. Once received, we will process a refund to your original payment method. Depending on your banking institution, your refund can take up to 1-3 business days to post back to your account, once processed.

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