All items that fall under our 365 day satisfaction guarantee can be returned to the following address:
18 Smith St
Northampton MA 01060
Please be sure to include your order number and contact information within the return package, in case any further questions come up.
*This is only our address for shipping and returns. For more information about visiting New England Cheesemaking, please reach out to [email protected] or give us a call at (413) 397-2012
Please note that we do not cover return shipping; this can be sent back using the most economical method for you. Once received, we will process a refund to your original payment method. Depending on your banking institution, your refund can take up to 1-3 business days to post back to your account, once processed.